Internet Anxiety CounselingOne important factor for explaining people’s use of the Internet is Internet anxiety. It is closely related to computer anxiety, which is defined as “the irrational anticipation of fear evoked by the thought of using (or actually using) computers, the effects of which result in avoiding or minimizing computer usage.”

Computer anxiety has long been found to be negatively related to computer use and attitudes towards computers, with females generally reporting higher levels of computer anxiety than males. Recently, there have been a number of studies that have explored the relationship between computer anxiety and Internet use.

A number of researchers have argued that the Internet has changed the nature and range of applications available on the computer, and thus computer anxiety has to change accordingly. They have introduced the notion of Internet anxiety, and although still very new, a number of studies have investigated this topic.

Relationships and Internet Anxiety

One study investigated the relationship between Internet anxiety and Internet experience amongst Taiwanese school teachers. They reported that the number of hours spent using the Internet in a week was significantly and negatively related to Internet anxiety, and female students had significantly higher Internet anxiety than male students. Other studies have also reported that females have higher Internet anxiety than males.

Another study in Computers in Human Behavior investigated the relationship between Internet identification, Internet anxiety and Internet use. According to the study, the participants were 446 students (319 females and 127 males) from two universities in the UK and one university in Australia. Measures of Internet identification and Internet anxiety were developed.

Previously research had found that people who use the internet excessively had more mental health problems, such as depression and anxiety. In one study, researchers observed a group of college-aged students using the Internet Addiction Test. The Internet Addiction Test (IAT) is the standard test used to measure excessive reliance on the internet.

Out of 254 students, 33 met screening criteria for internet addition according to the Internet Addiction Test. However, another 107 students met criteria for problematic internet use with the new screening tool.

The research team also administered a further series of self-reported tests to see how the internet addicts compared to the others in the survey on areas such as symptoms of depression and anxiety, impulsiveness, inattention and executive functioning, as well as tests for ADHD.

They found that those screening positive on the IAT as well as on our scale, had significantly more trouble dealing with their day to day activities, including life at home, at work/school and in social settings.

Individuals with internet addiction also had significantly higher amounts of depression and anxiety symptoms, problems with planning and time management, greater levels of attentional impulsivity as well as ADHD symptoms.

Randi Fredricks, Ph.D.

 counseling therapy symbol


Chou, C. (2003). Incidence and correlates of Internet anxiety among high school teachers in Taiwan. Computers in Human Behavior 19:731–749.

Joiner, R. & Colleagues (2007). The relationship between Internet identification, Internet anxiety and Internet use. Computers in Human Behavior, 23(3), 1408-1420.

Presno, C. (1998). Taking the byte out of internet anxiety: instructional techniques that reduce computers/internet anxiety in the classroom. Journal of Educational Computing Research 18:147–161.

Scherer, K., (1997). College life online: Healthy and unhealthy Internet use. J Coll Dev. 38, 655–65.

Young, K., (1998). Internet addiction: The emergence of a new clinical disorder. CyberPsychology & Behavior 1, 237–244.

Zhang, Y.X. (2005). Age, gender, and Internet attitudes among employees in the business world. Computers in Human Behavior 21:1–10.